Very good service from BMW

rs32 · 27-08-2008, 12:47 PM

The CSL had severe brake problems last week and was taken off the road by a main dealer due to it being "unsafe" - a caliper had seized and fried the front wheel bearings.

BMW UK approved a 5-series hire car and paid for it, the parts were ordered from Germany and 7 days later the car is fixed and ready to go.

On the Approved Used warranty I've had the following replaced :

- Front calipers (both)
- Front discs
- Front pads
- Front wheel bearings

I'm guessing this list of replacements would not have been cheap if I was paying.......

So well done BMW, assuming it now drives OK they've done a cracking job, especially as the initial estimate was 2-3 weeks off the road.

should get the car back tonight

**Mark CSL** · 27-08-2008, 01:14 PM

Thats good to hear thats BMW is look after all us M3 CSL owners after all it is a special car

**Andyk** · 27-08-2008, 04:25 PM

Just the front discs and pads fitted...around £700...Glad to hear you had good service.

Rags · 28-08-2008, 10:32 PM

Which dealer was this RS32?

**Andyk** · 29-08-2008, 06:26 AM

I will say that in all fairness I've never had a bad experience at a BMW dealer. Service has always been supurb....which is more then I can say for the service my wife had when she had a Merc.....serves here right for having one I suppose.

29-08-2008, 02:03 PM

Having new discs fitted to mine next weekend at the local BMW dealership. Looking at £400 including VAT/labour.

Not sure on pads, but that little list their must be over £1500 of work. Nice one

27-08-2008, 12:47 PM	#1
rs32 S3 - On the open road Join Date: Aug 2008 Posts: 87 Casino cash: $250	Very good service from BMW The CSL had severe brake problems last week and was taken off the road by a main dealer due to it being "unsafe" - a caliper had seized and fried the front wheel bearings. BMW UK approved a 5-series hire car and paid for it, the parts were ordered from Germany and 7 days later the car is fixed and ready to go. On the Approved Used warranty I've had the following replaced : - Front calipers (both) - Front discs - Front pads - Front wheel bearings I'm guessing this list of replacements would not have been cheap if I was paying....... So well done BMW, assuming it now drives OK they've done a cracking job, especially as the initial estimate was 2-3 weeks off the road. should get the car back tonight

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27-08-2008, 01:14 PM	#2
Mark CSL CSL Register Uber-poster! Join Date: Sep 2007 Location: Scotland Posts: 8,777 Casino cash: $42229	Thats good to hear thats BMW is look after all us M3 CSL owners after all it is a special car

27-08-2008, 04:25 PM	#3
Andyk Driving it like I nicked it Space Invaders Champion! Join Date: May 2008 Location: Chepstow Posts: 2,506 Casino cash: $3997	Just the front discs and pads fitted...around £700...Glad to hear you had good service.

28-08-2008, 10:32 PM	#4
Rags S4 - Getting the hang of it Join Date: May 2008 Posts: 223 Casino cash: $624	Which dealer was this RS32?

29-08-2008, 06:26 AM	#5
Andyk Driving it like I nicked it Space Invaders Champion! Join Date: May 2008 Location: Chepstow Posts: 2,506 Casino cash: $3997	I will say that in all fairness I've never had a bad experience at a BMW dealer. Service has always been supurb....which is more then I can say for the service my wife had when she had a Merc.....serves here right for having one I suppose.

29-08-2008, 02:03 PM	#6
Gastro Guest Posts: n/a Casino cash: $	Having new discs fitted to mine next weekend at the local BMW dealership. Looking at £400 including VAT/labour. Not sure on pads, but that little list their must be over £1500 of work. Nice one