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Old 25-11-2008, 04:06 PM   #21
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Hello Roy,

Long time.

If you do me a good deal on a set of AP's I will put your rebate up on your 0871 number

Regards

Lee
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Old 25-11-2008, 04:20 PM   #22
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Hi Lee, long time indeed. Congrats on your trade up...:-)

I am afraid we don't offer AP, can I interest you in Stoptech ? A better proposition in our experience... although not as good value lately since the dollar dropped so far :-(

Exactly what vehicle model and spec please just in case ?
 
Old 25-11-2008, 04:28 PM   #23
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Quote:
Originally Posted by CA AUTOMOTIVE UK
Hi Lee, long time indeed. Congrats on your trade up...:-)

I am afraid we don't offer AP, can I interest you in Stoptech ? A better proposition in our experience... although not as good value lately since the dollar dropped so far :-(

Exactly what vehicle model and spec please just in case ?
Thanks!

Yes the pound/dollar conversion is in the toilet.

I will be looking for a front 6 pot kit for the CSL and I was hoping for AP or Alcon.

I will drop you a mail.

Cheers

Lee
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Old 25-11-2008, 04:38 PM   #24
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Thanks for the reply Roy to the feed back....you didn't have to post back but you did. This shows you care...
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Old 25-11-2008, 04:46 PM   #25
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Quote:
Originally Posted by CA AUTOMOTIVE UK
Hi Lee, long time indeed. Congrats on your trade up...:-)

I am afraid we don't offer AP, can I interest you in Stoptech ? A better proposition in our experience... although not as good value lately since the dollar dropped so far :-(

Exactly what vehicle model and spec please just in case ?
I can vouch for the Stoptech BBK, as that is what I have on my car, 4-pot front & rear, and is a really good piece of kit. Supreme stopping power, and a full days (hard) driving round Croft, no fade at all.

I got mine from Roy, and as Roy will confirm, it did take months to arrive, and then I had two sets of front carriers so they couldn't fit the rears, and then one of the rear discs was faulty and had to be replaced!!!!

Just very frustrating when you are locked in the process!!!

But we got there in the end!!!! Roy did assure me I was a "special" case, and that doesn't usually happen! And in fairness, I ordered from Roy on the back of many other positive feedback from other customers, so maybe I was just a "special" case!
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Old 25-11-2008, 04:49 PM   #26
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Here is a price example for Stoptech for comparison:

355 mm slotted discs, St40 calipers
Front £2161 less 10% forum discount = £1944.90 inc vat
Rear £2088 less 10% = £1879.20

Ap are very good no doubt, but try a car fitted with Stoptech first before you decide.Our demo M3 s/charged car is available for this purpose if you want, as well as demoing any other performance parts fitted to it generally.
 
Old 25-11-2008, 05:58 PM   #27
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just to add my 2p,s worth i rang you around 10 times over the course of a fortnight no joy gave up
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Old 25-11-2008, 06:07 PM   #28
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E46 ACS...now we remember who you (Tim yes ? ) :-)

thank you for such a balanced reply post, and for corroborating the comments of other satisfied customers,we appreciate it.

agreed 100%, you had an absolute nightmare in terms of delays and wrong parts. This was at the time that Stoptech were moving premises and our usual contact over there Erik had also left to work for another company; his replacement Eugene does a fine job, but had a steep learning curve to contend with at the time.

during this time we were pulling our own hair out due to delays on Stoptech deliveries, slow replies etc , you were not the only customer to suffer unfortunately.

we would love to lay all the blame at Stoptech's door, but ultimately we must take responsibility regardless. Happily these issues at Stoptech have been mostly resolved since then.

whilst not undermining the customers who have had issues, let's say for argument sake CA have received dissatisfied posts from 5 members on two forums recently, (concerning single sales that span a period of 2.5 years between them by the way! ) then we humbly suggest this actually shows a good level of satisfaction considering at least 2750 other seperate customer orders were administered within that same period. Let's further say the figure of 5 customers were tripled to 20 to account for non forum-vocal customers, we are still talking about a satisfaction rate of well under 1 % not too bad surely, however you crunch the numbers :-)

thanks for reading
 
Old 25-11-2008, 06:14 PM   #29
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Quote:
Originally Posted by dave1
just to add my 2p,s worth i rang you around 10 times over the course of a fortnight no joy gave up
thank you for posting.

Ten times in 2 weeks ??? Please dont take this the wrong way, but we cannot see how this could have happened, if you left messages we would have replied to you. We also reply to each and every e mail we receive, whether we can fill the enquiry or not. Either way we apologise if we let you down...
thanks
 
Old 25-11-2008, 06:15 PM   #30
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Quote:
Originally Posted by CA AUTOMOTIVE UK
E46 ACS...now we remember who you (Tim yes ? ) :-)
How could you forget me!!!!!!
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