Elms contact ?

[Pooky]

Wont be using Elms again, can't be any clearer than that. Now just a normal dealer like any other, the specialism and people have gone and all that's left is really bad service.

[scoobs998]

Now i have a dilemma, looking to book the csl in for service in April & was thinking of Elms / Bartletts as having spoken to my local dealer they didn't exactly fill me with confidence!! Not really surprised tho.
Only prob is i'm in Somerset & it would be a 2 day trek to Cambridge as they obviously need the car cold for Inspection. Any recommendations closer to Somerset please?

[Marv968]

Do they really need the car cold? I haven't heard that before.

Anyway, if Bartletts is too far for you, Redish are very good.

[scoobs998]

Originally Posted by Marv968

Do they really need the car cold? I haven't heard that before.

Anyway, if Bartletts is too far for you, Redish are very good.

Elms said valve clearance check needs to be done cold? Have you used Redish? I see they are in Bristol which is only 50 mins or so away compared to 3.5 hrs each way.

[Marv968]

Ahh okay, that makes sense.

I used Redish for their chassis crack repair and a few other small jobs. I haven't used them for engine stuff personally, but they very much know their way around the E46 M3.

[MisterCorn]

As the E46 M3 is so popular and the engine is fundamentally the same as on the CSL, I find it very hard to believe that there are so few places who can carry out what is a routine inspection and adjustment correctly. Is it really that difficult?

MC

[scoobs998]

Originally Posted by MisterCorn

As the E46 M3 is so popular and the engine is fundamentally the same as on the CSL, I find it very hard to believe that there are so few places who can carry out what is a routine inspection and adjustment correctly. Is it really that difficult?

MC

I completely agree but i was thinking more about resale value (in the unfortunate event that i have to sell!) How do people react / effect value with unknown specialist stamps in the service book etc?

[E46CSL]

Originally Posted by Bartlett-Auto

Hi, legally under the 'Block Exemption Ruling' all our work has to be recognised by BMW as being 'as good as' (although in all probability its most likely 'better' than theirs), so your vehicle warranty is NOT invalidated by going outside of the BMW network. However, to clarify we are not authorised by BMW to carry out any warranty work, so it would need to return to a dealer if that was necessary.
Damian and Gareth are masters of the M-Series and CSL models, so general servicing, repairs, upgrades and programming etc is no issue whatsoever, we're using OEM parts and oils, the same as BMW would use themselves, we just dont change you BMW rip off prices - PLUS we're generally nicer and more friendly and definitely more helpful! ... Come and see for yourself

http://www.searchautoparts.com/after...ties?cid=95879

[0836whimper]

Originally Posted by MisterCorn

As the E46 M3 is so popular and the engine is fundamentally the same as on the CSL, I find it very hard to believe that there are so few places who can carry out what is a routine inspection and adjustment correctly. Is it really that difficult?

MC

Yes. Soon after I got it I took mine to a major Sytner BMW very close to me, and they screwed up the service and incorrectly guessed how much oil it needed. I had to read out the instructions over the phone from an auto-route in France. They said they don't see them very often...

Took it to Elms ever since, which was great, but now will take it to Gareth and Damian.

The CSL community is so small and knowledgeable, I think Bartlett's name in the service book will be more valuable than a boggo BM main dealer more focused in getting 320D's through as fast as possible.

[cslsuperfan]

Originally Posted by 0836whimper

Yes. Soon after I got it I took mine to a major Sytner BMW very close to me, and they screwed up the service and incorrectly guessed how much oil it needed. I had to read out the instructions over the phone from an auto-route in France. They said they don't see them very often...

Took it to Elms ever since, which was great, but now will take it to Gareth and Damian.

The CSL community is so small and knowledgeable, I think Bartlett's name in the service book will be more valuable than a boggo BM main dealer more focused in getting 320D's through as fast as possible.

Wise words indeed...