To be fair to BMW U.K. I've never had a problem with warranty work including boot floor,diff etc, latest airbag paint etc, I've never had extra warranty, apart from 1200 running service done by BMW and one other bmw oil service, I've always done my own service and repairs over the last twelve years of ownership of my csl. Always use genuine parts , never had any problems with warranty, keep car in A1 condition, but definitely not a garage queen BMW always looked after me ... BMW