Big fan of James here too.
Had the CSL in at Chandlers recently to get the gearbox replaced. Also had the boot floor replaced and strengthened as it was showing some early signs of cracking. This is a 2hr trip for me and was my second time back.
James was fantastic as usual, sorting out all the warranty related items, the loan car (new 320d - loved it), and keeping me informed throughout. When I went to collect, he organised a detailed inspection for me while the car was still up on the ramp, and gave me a USB full of photos. Definitely went above and beyond.
Many thanks again James
