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-   -   Elms contact ? (http://www.cslregister.com/forum/showthread.php?t=13060)

mattCSLnut 19-03-2015 12:41 PM

Quote:

Originally Posted by giraffe (Post 180540)
Sorry Matt Rob sawford no longer works there it's all changed since I've left , think you guys need to come see me at bartlett automotive ��

Sadly you're absolutely right mate :( as I found out for myself yesterday when I rung Elms to book my Cecil for the air bag recall
( you're still my Cecils exclusive mechanic mate ;) since 2009 :beer: )
They told me Rob has recently retired... good guy who will be missed IMHO.

shimmy 19-03-2015 01:53 PM

Quote:

Originally Posted by mattCSLnut (Post 180566)
Sadly you're absolutely right mate :( as I found out for myself yesterday when I rung Elms to book my Cecil for the air bag recall
( you're still my Cecils exclusive mechanic mate ;) since 2009 :beer: )
They told me Rob has recently retired... good guy who will be missed IMHO.

MAtt
What did they say about airbag? BMW haven't yet sent me the second letter advising stock of the product yet?

billyboysm3 19-03-2015 04:58 PM

Me neither :(

CraigMillwardCroft 19-03-2015 06:05 PM

Quote:

Originally Posted by billyboysm3 (Post 180575)
Me neither :(

+1 still waiting, any news on engine :whistle:

s.mac 19-03-2015 06:22 PM

Bags are in stock Shimmy ;)

Yanto 19-03-2015 10:43 PM

This is going well :bigcry:

mattCSLnut 19-03-2015 11:55 PM

Quote:

Originally Posted by shimmy (Post 180569)
MAtt
What did they say about airbag? BMW haven't yet sent me the second letter advising stock of the product yet?

HEy SHimmy ;)
At the moment they seem to have a healthy stock of RHD passenger air bags in Germany but it's a 7 to 10 day waiting time before they get to Elms (I've checked with Nick @ Elms Parts)
All you do is ring the Service desk @ Elms, ask them to order the said air bag then book your car for at least 10 + days ahead so you & your Cecil can rendezvous at about the time the air bag arrived from Germany :thumbs: in theory.
I'm in for this recall on the 27th having booked an appointment (and ordered the air bag) on the 18th. Apparently is an hour & a half job so they can do it while I wait.
Note to you as much to myself: Don't forget to bring you original recall letter with you ;)

billyboysm3 20-03-2015 11:52 AM

Quote:

Originally Posted by CraigMillwardCroft (Post 180577)
+1 still waiting, any news on engine :whistle:

Camshafts delivered on the 9th, then building engine.

Bartlett-Auto 21-03-2015 12:17 PM

Quote:

Originally Posted by 73CSL (Post 180560)
how does the BMW warranty situation work if Bartlett start servicing & stamping the book ? Are you authorised to organise warrenty repairs etc or does it stall have to go to the dealer ?

Hi, legally under the 'Block Exemption Ruling' all our work has to be recognised by BMW as being 'as good as' (although in all probability its most likely 'better' than theirs), so your vehicle warranty is NOT invalidated by going outside of the BMW network. However, to clarify we are not authorised by BMW to carry out any warranty work, so it would need to return to a dealer if that was necessary.
Damian and Gareth are masters of the M-Series and CSL models, so general servicing, repairs, upgrades and programming etc is no issue whatsoever, we're using OEM parts and oils, the same as BMW would use themselves, we just dont change you BMW rip off prices - PLUS we're generally nicer and more friendly and definitely more helpful! ... Come and see for yourself :beer:

73CSL 23-03-2015 12:40 PM

Quote:

Originally Posted by Bartlett-Auto (Post 180692)
Hi, legally under the 'Block Exemption Ruling' all our work has to be recognised by BMW as being 'as good as' (although in all probability its most likely 'better' than theirs), so your vehicle warranty is NOT invalidated by going outside of the BMW network. However, to clarify we are not authorised by BMW to carry out any warranty work, so it would need to return to a dealer if that was necessary.
Damian and Gareth are masters of the M-Series and CSL models, so general servicing, repairs, upgrades and programming etc is no issue whatsoever, we're using OEM parts and oils, the same as BMW would use themselves, we just dont change you BMW rip off prices - PLUS we're generally nicer and more friendly and definitely more helpful! ... Come and see for yourself :beer:

good to know :) Gareth did the last insp2 for me when he was at elms.

I asked, as its nice to have a CSL expert cast his eyes over the car for any obvious warrenty issues .. which I suppose if found, could then be snet onto the main dealer


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